Eligibility for Returns
- Notify us within 1–3 days of delivery if an item is damaged, defective, or incorrect.
- Items must be in the same condition as received, with all original packaging and accessories.
Return Process
- Email [email protected] with your order details and photos of the issue.
- Once approved, we’ll provide instructions for returning the item at no extra cost.
Refunds
- Upon receipt and inspection of the returned item, we will process a refund of the amount paid via cash on delivery.
- Refunds are issued in cash upon redelivery or arranged at your convenience.
Exchanges
- If you prefer an exchange, let us know in your initial return request.
- We’ll send a replacement once the original item is returned and inspected.
Non-Returnable Items
- Items showing signs of misuse, alteration, or damage not reported within the 1–3 day window are not eligible.
Contact
- For questions or to initiate a return, reach out to [email protected].
- We aim to respond within 24 hours of your request.